Well maybe, or maybe not. Whether your planning to virtualize or managing a virtualized landscape, here are my top tips for maximimzing the benefit to the business (your customer!):
- Remember: service quality is key to a successful implementation. Your business users don't care much about anything else
- Recognise the revenue associated with service quality. If service performance degrades - what is the impact on the revenue stream? Try associating a revenue stream with each business service. You'll soon get a good idea of priority traffic.
- Consider a chargeback structure, or calculate the cost of operating the business service. At least, calculate what percentage of your operations are dedicated to business services - does it tally with the revenue generated?
- What risks is your business happy with, in its service? Can it tolerate downtime for a few minutes? An hour? More than that? These questions should tally with your revenue streams - and will lead naturally to prioritization in your business continuity plans (not all applications are counted equal)
- Are you delivering the services efficiently? If you've already deployed Virtualization, do you still have islands of unused capacity?
- Consider your headroom for growth. Your business volumes may alter dramatically at seasonal peaks - imagine retailing before Christmas. Have you factored in organic growth into your capacity plans?
- Remember your provisioning cycles are not always right-click-deploy. When you're running out of physical capacity - server provisioning can be much more complex (generally because you're running enterprise class servers now)
- Communication is king - from top to bottom of your organisation, are you singing from the same hymnsheet? Meaning - does your strategy of using virtualization actually tally with how you have it implemented?
- Remember new application releases. Factor those into your planning, or you might find the steady-eddie application you were running is suddenly a resource-hog
- Cross-impact - or the chain game. One change, however benign, might have impacts to other applications and business services you hadn't considered. Planning is (also) king.
For more info: visit www.limsol.com and click on solutions
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